Comments on: Liberty Power, Residential Electric Company

By: JANET NEWCOMB

JANET NEWCOMB — Sat, 14 Aug 2010 12:37:17 +0000

In 2008 LPT send me a plan description that highlighted my rate of 0.1205 for 24 months. They guaranteed me a fixed, lock-in low rate for the term of the contract.
What they did not tell me was that I would ALSO be paying an additional VARIABLE RATE for transportation/delivery charges from the local utility.
-Yes that is right -LIBERTY POWER’S Quoted price DID NOT include the variable transportation / deliver charges from the local utility.

This was not clear to me!

By: admin

admin — Fri, 16 Apr 2010 18:01:05 +0000

We understand that TDSP charges are not Liberty Powers responsibility. My question is simply considering that many electric companies like Startex, Champion and even the state run powertochoose site bundles in the TDSP charges into their advertised rate why not Liberty? Simply by typing in your zip code on these electric companies sites and the chart above rates are shown based on TDSP area that include the TDSP charges bundled into the advertised rate. Since this can be easily done and many electric companies in Texas do this as a matter of practice why doesn’t Liberty Power? This would be clear and proper disclosure of the “Total all-in” rate and would be consumer friendly. I for one would like to see this done with Liberty’s residential electricity rates. This is really my only problem with Liberty.

By: Larry

Larry — Thu, 15 Apr 2010 02:43:17 +0000

Liberty Power Corp lowered my bill by 12% a month!!!!!

Learn how to read your bill..

Total monthly kwh usage x your (sub-total Supply amount)

Yea, Liberty is always lower!

They supply some of the largest GOV agencies in the US with power!!!!

By: Pat

Pat — Fri, 09 Apr 2010 13:05:00 +0000

Obviously most of you have either not done your proper research or don’t have the brains that God gave a goose!!!! Your utility company is the one that charges the delivery fee. Why should Liberty Power speak on behalf of your utilities fees??? I have been extremely pleased not only with the rate that i received but the level of customer service that they provide as well. Some of you need to get a life and get off the internet!!!!

By: admin

admin — Tue, 23 Feb 2010 00:07:53 +0000

Your right the TDSP charges are something that is not the responsibility of the retail electric providers. The charges are simply past through. But for the purposes of making sure Texans understand their advertised electric rate most energy providers will bundle in those TDSP charges into the retail electricity costs to give a total “all-in” bundled price. In fact, Texas now requires that residential electricity rates are advertised and bundled so that the consumer knows exactly what they are being charged, even the TDSP charges that are not the responsibility of the retail electric provider.

This is how electric rates have been regulated to be advertised by the PUCT in Texas. Consumers want to see the total “all-in” rate including TDSP charges and so the PUCT makes sure Texas electricity providers comply and bundle in all charges in their advertised rates even if some of those charges are simply past through from the utility or generation company.

Make no mistake, TDSP charges are out of the control of the retail electric providers hands as Jimmy has stated. It is a misconception to believe that they are charges coming from the retail electric provider. None the less an energy provider in Texas must bundle in all charges including TDSP charges when advertising a residential electric rate to Texans.

This is how the PUCT wants it to be done.

By: Jimmy D.

Jimmy D. — Mon, 22 Feb 2010 23:52:56 +0000

It is a misconception…the local utility company is the one who adds the transportation and delivery charge, not the supplier.

By: admin

admin — Sun, 21 Feb 2010 16:49:22 +0000

But on power to choose all providers bundle their electric rate which includes any TDSP charges. The state created a rule this year that providers must be more thorough in claryfying all charges in their advertised bundled rate. We are glad Liberty is making their electric rate clear to customers now.

By: Jimmy D.

Jimmy D. — Sun, 21 Feb 2010 15:54:36 +0000

All electric providers charge a seperate dilevery fee, and Liberty power is no different. All power bills contain more than one line. Liberty power is committed to providing people electricity at a lower rate than the local utility company. With all the customers we have, to see so few complaints is a testimony to our quality.

By: jason

jason — Thu, 22 Oct 2009 18:05:53 +0000

liberty Power Is THE WORST option ,they have all but put me out of business and its my fault…but dont let it be yours.Avoid these nocount worthless heartless cowards.the are a rip off and will laugh in your face with it. ive got too many details to even go into.recorded my own phone calls..or should i say “put on hold and never comeback” calls.trust me.id try anyone else first

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