Don’t be Mislead, not all Electric Companies Play Fair

If you have been researching Texas residential electric rates on the net there is one provider I have noticed that is advertising on some pay per click advertising and they have some very misleading residential quotes they are telling people who call in to request a quote. A customer of ours who almost switched to Liberty Power on their 24 month electric rate called me first and we discovered their rate wasn’t what it appeared to be at first look.

Some Residential Companies Leaving off the Generation Charges

July 9 2008 we confirmed on two seperate instances that Liberty Power was quoting residential electric customers a rate that did not include the transmission and distribution service provider charges. If you look on the state power to choose website you will notice that all rates are quoted as a total bundled rate that includes the generation charge. Most people are familiar that residential rates are normally quoted as an all in rate as everyone pays the same pole charges as a residential customer.

Called Electric Company 3 Different Times to Verify

I called Liberty Power and found out they are misleading those who call. It is a Fixed Rate with an $8.95 monthly service fee but they would not tell me about the additional charge until the end of the call and only after I asked if there was a monthly service charge. The monthly fee isn’t the main issue. The main misleading part of the electric rate with Liberty Power is that they also have a TDSP delivery charge of: $0.04 that they do not bundle into the rate when quoting you the rate on the phone. I went the whole sales call without being told of this as well as one of my customers. I called them back and asked after another sales call with them if a TDSP charge has been left out and they told me I would need to add approximately $.04 to the rate. This makes their supposed 12 month 0.1210 rate actually 0.1610 cents kWh. This makes their 24 month 0.1145 electric rate actually .01545 cents kWh. Once you add this and average in the monthly service fee the rate actually ends up being a much higher rate then quite a few competitive electric companies in Texas.

Reputable Electric Companies inTexas

You can check on the top left of this page in the gold boxes above for a competitive fixed rate discount offer. We keep this updated on a monthly basis so you can check back to see what reputable electric company we recommend for the time being with a straightforward low cost Texas electric rate.