Comments on: Choosing a Houston Electric Utility Company in Texas http://www.electricitybid.com/electricity/index.php/2007/08/19/choosing-an-electric-utility-company-in-texas/ Providing consumer information about electricity in Texas. Wed, 28 Jul 2010 07:42:31 +0000 hourly 1 http://wordpress.org/?v=4977 By: SPARK SUCKS http://www.electricitybid.com/electricity/index.php/2007/08/19/choosing-an-electric-utility-company-in-texas/comment-page-1/#comment-2674 SPARK SUCKS Fri, 30 Jan 2009 23:46:19 +0000 http://www.electricitybid.com/electricity/index.php/2007/08/19/choosing-an-electric-utility-company-in-texas/#comment-2674 STAY AWAY FROM SPARK ENERGY!! THEY ARE HORRIBLE!! We moved into our two bedroom apartment in August and signed a 12-mo contract with spark. The first 2 months we got bills of $10-30/mo and we knew something was wrong. After hurricane Ike..we got our November bill of $800! We called and said it was not possible for our bill to be so high. We asked them to come reread the meter a week later they came and reread said it was correct but that maybe our meter wasn't reading properly and needed to be checked. A week later they checked our meter. 2 weeks later they determined that our meter hadn't been checked since 1994 and wasn't reading within the proper parameters. A week later they replaced our meter. Then we got our December bill for $230. We called to dispute and even though logic would tell them that if our meter was wrong then our bill would also be wrong they insited that they were right and our bill was adjusted and correct. Other people in our complex with the same size apartment pay $120/mo. Then we received a late fee of about $40 b/c we hadnt paid our bills (which are supposed to be automatically taken out of the bank and the account was put on hold b/c of the dispute) Then January bill comes $290. We talk to these people who do NOT know how to run a business several times a week. They have changed their story everytime we talk to them. Now they are saying that our meter was never reading wrong. If the meter wasnt wrong..why did they replace it? Keep in mind that this is a very abbreviated version of the story. They are complete idiots. They lie! They change their stories and are unwilling to work with their customers. We have had people come check our appliance energy usage and all are running properly so they are complete idiots and I would never ever ever recommend them to anyone! We want to break our contract with them but $300 to break a contrack really stinks but its worth it to get away from these idiots!! I have never had a problem like this with any energy company I have used. But since our problems have found several others who have had similar issues with spark. -SPARK SUCK!!! STAY AWAY FROM SPARK ENERGY!!

THEY ARE HORRIBLE!! We moved into our two bedroom apartment in August and signed a 12-mo contract with spark. The first 2 months we got bills of $10-30/mo and we knew something was wrong. After hurricane Ike..we got our November bill of $800! We called and said it was not possible for our bill to be so high. We asked them to come reread the meter a week later they came and reread said it was correct but that maybe our meter wasn’t reading properly and needed to be checked. A week later they checked our meter. 2 weeks later they determined that our meter hadn’t been checked since 1994 and wasn’t reading within the proper parameters. A week later they replaced our meter. Then we got our December bill for $230. We called to dispute and even though logic would tell them that if our meter was wrong then our bill would also be wrong they insited that they were right and our bill was adjusted and correct. Other people in our complex with the same size apartment pay $120/mo. Then we received a late fee of about $40 b/c we hadnt paid our bills (which are supposed to be automatically taken out of the bank and the account was put on hold b/c of the dispute) Then January bill comes $290. We talk to these people who do NOT know how to run a business several times a week. They have changed their story everytime we talk to them. Now they are saying that our meter was never reading wrong. If the meter wasnt wrong..why did they replace it? Keep in mind that this is a very abbreviated version of the story. They are complete idiots. They lie! They change their stories and are unwilling to work with their customers. We have had people come check our appliance energy usage and all are running properly so they are complete idiots and I would never ever ever recommend them to anyone! We want to break our contract with them but $300 to break a contrack really stinks but its worth it to get away from these idiots!! I have never had a problem like this with any energy company I have used. But since our problems have found several others who have had similar issues with spark.

-SPARK SUCK!!!

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