Power To Choose had Cirro Energy listed on their website with a Residential Electricity Rate for 12 months at 12.3 cents\kwh. This ties with Spark Energy who also has a 12.3 cents per kwh energy rate. After looking closer I noticed that you can only qualify for the 12.3 cents\kwh rate with Cirro if you are using more then 500 kwh a month in electricity.
Another bad aspect to the Cirro Energy residential electricity rate is the early termination penalty. They will charge you 1 months average electricity bill if you cancel. This could be $200 - $500 for some residential customers who use a lot of energy. On a more conservative note an apartment customer might only have to pay $50 - $75 to cancel since they do not use as much energy.
In comparison to Cirro Energy, Spark Energy has an electric rate at 12.3 cents\kwh and it has a $12 for every additional month left on the contract late penalty. This late fee is more manageable to my budget. Also, the 12.3 cents\kwh rate plan is good for anyone regardless of the amount of electricity used and there is no monthly customer service charge.
4 users commented in " Cirro Energy Smart Saver 12 "
Follow-up comment rss or Leave a Trackbackwe signed up for cirro in sept 06 for 2 yr
our recent bills (per kwh) are much higher than the quoted price (12.3) for 1 yr.
why i dont know but i hope to find out
martin meister
Cirro is Raising my Fixed Rate!!!!!!!!
The customer service is Terrible.
They act like they’re doing me a favor by not raising my Fixed rate sooner than they did. I see a Rip-Off-Report in their future:)
RIP-OFF IS RIGHT. I RECENTLY CHANGED FROM TXU TO CIRRO. I HAD NO CONTRACT WITH TXU AND WATCHED THEM GO FROM 10.5 TO 13.26 HEADING TO 14.9. I AGREED TO SWITCH TO CIRRO ON A ONE YEAR CONTRACT @ 13.1. THEY CHANGED TO 14.9 IN THE SECOND MONTH. WHEN I QUESTIONED THEM ABOUT THIS, I WAS TOLD THAT THEY A PRICE INCREASE. WHAT ABOUT MY 1 YEAR AGREEMENT? DOESN’T COUNT SHE SAID. IF I TRY TO CANCEL THEY TELL I WOULD HAVE TO PAY A ONE MONTH AVERAGE BILL TO RID MY CONTRACT WHICH THEY HAVE ABORTED. YES, A RIP-OFF
I signed a “fixed rate” 2 year contract with Cirro at 10.9 cents KWH. With my last bill being 15.7 cents, I called Cirro. Cirro now says I never did have a fixed rate and that they do not even offer a fixed rate. The portion of the email that I saved in case this happened will not open to prove my point. Cirro actions are fraudulent if not criminal. I urge everyone to file a complaint with the Texas Public Utility Commission.
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