I noticed today on powertochoose today that Stream Energy shows a month to month rate at 12.99 cents\Kwh. This is a great rate but a majority of the residential customers out there use less then 500 Kwh in usage a month. This means in actuality their customer would have to pay about 13.49 cents\kwh. This is actually a decent variable month to month rate if it stays around this rate each month. Unfortunately 12.99 cents\kwh is not going to be the energy rate for most people out there.
| Pricing for TXU Service Area | 500 kWh | 1,000 kWh | 1,500 kWh |
| Month-to-Month Rate | $0.13490 | $0.12990 | $0.12990 |
In comparison Hudson Energy Services and Spark Energy tie with the lowest 12 month fixed term rate. Both companies offer a rate with NO monthly customer charge. This means you don’t have to pay a bogus fee for being their customer. That never really made sense anyway? The rate stays the same the entire year so there are no surprises. Right now a 12 month term makes the most since as rates continue to go up and probably will for awhile.
20 users commented in " Stream Energy Residential Electric Rate "
Follow-up comment rss or Leave a TrackbackYou know each area pays a different rate. We have TXU and our rate is different every month. The lowest rate I have paid on TXU is over 13 cents and one of the highest I found was about 15 cents. I talked to a woman yesterday who has paid as much as 18.9 recently on TXU. I am grateful mine is not that high!!!
I have recently switched over to Stream and have locked in a rate of 11.9 on contract for 12 months. In the last three years they have lowered their rate 6 times, I believe. The month to month rate, I think, is about 12.3 to 12.5.
I know nothing about Reliant, but am glad that I have switched to stream. We have had a lot of trouble with TXU. From what I have seen, they are often in trouble with the Public Utility Commision. They sent us “customer appreciation bonuses” recently. I later found out those three $25 bonuses I got were paid because the Utility Commission caught them over charging us and made them pay back the overage. I would definitely have to see to believe that TXU could match, much less beat, Stream Energy’s energy charge rate.
Good info. However, Stream’s rates factor in the monthly customer charge. Every other company I’ve seen, at least in my area, adds the customer charge to the advertized rate.
It’s good that Stream Energy factors in the customer service charge. I know that Spark Energy has no customer service charge on their online signup but of course like stream they probably have one it is just factored into the rate.
We have stream and love it so far. I can help you switch if you like send me your email. You will need your account number from your bill. Also wash clothes in cold water helps also. Energy saver. Use a lower dryer setting also can help as well. Hot/warm washing sets stains and shrinks/faids the cloths. We also use enzyme soaps to clean clothes/dishes. Great for those in the country. Shut off all electrical when sleeping or away. All these we do to keep our bill low. Our home is all electric!
Stream user.Great prices and the lowest out there right now.The rest have a different monthly rate each month based on the tome of year it is. This is why the rest are not a good choice for the money. Stream will do gas in the future also i bet.
Hello. I’m also a Stream user, but I’ve been having some problems with them. Although they have a great rate, I’ve found these problems to be such a nuisance that I’m on the market for a new electric provider. Just wanted to post a warning to people…
They were doing well for the first half year or so, the main issue I had was that the statements were sent really close to the date the payments were due and customer service took forever. Additionally, they have no online billing unless I wanted to pay an additional $5. However, they have been giving me problems with a bill from nearly 2 months ago, repeatedly claiming to have not received the check (though I had the bank clear it with them) and saying that it has been reversing itself. They even went so far as to shut off my electricity over a bill of $60. That was after my initial (and only) notification, after which I talked to them and was led to believe the matter was resolved.
Basically, I don’t want to dissuade others from their freedom to choose their electric provider, but I would warn against Stream. I know a couple of friends who have also been having similar problems, while others have been fine. It’s your choice.
I’ve read some information from people who thought that by investing a small amount to sell Stream, they could rake in the money, with little or no effort. The problem seems to be that those people weren’t working hard at “building their business.” There is never something for nothing. Associates that are successful with Ignite, Stream’s marketing arm, are successful because they work at it as their business. Anybody who has their own business, of any kind, will have to work hard, especially at first, to make it work. I know this from experience with other businesses I have started or managed.
Stream offers very competitive rates and I have heard no complaints from my customers. No energy company, no matter whom you choose, will allow you to not pay your bill. If you are interested in saving money on your electric bill, please e-mail me, I’ll be happy to help.
This house had TXU Electric Service all through the year of 2005 and before.. It sat here vacant all through the year until I was fool enough to buy in the TXU service area which includes Wichita Falls. I purchased the house with electricity service beginning approx the first part of November, 2005. After living in God’s country, Amarillo with decent electric and other utility rates in comparison to Wichita Falls, I was astounded at my first electric bill from TXU. So in 2006 I changed to STREAM ENERGY. The usage rate sent to them by TXU included all of the year 2005 which indicated I used very little electricity. So my rates are higher than they should be according to my actual usage based on the 2005 usage. I have since gone to average billing, STREAM calculated my usage on my actual usage which indicated I used over 1000 kwh each month and that is what they based by monthy bill on. But they still charge my the .014 per kwh even though their own calculations show I actually use more than TXU indicates. I have called many times, had each conversation recorded by a different operator ALL to no avail as far as getting my cost per kwh down. To change service it will cost me $250. penalty. All I can say is ALL OF IT IS A NO WIN SITUATION IN ANY AREA TXU HAS ANYTHING TO DO WITH UTILITIES. I am not a happy camper because I cannot get STREAM to listen to reasoning even when I provide written proof.
This house had TXU electric service all through the year of 2005 and before.. It sat here vacant all through the year until I was fool enough to buy in the TXU service area which includes Wichita Falls. I purchased the house with electricity service beginning approx the first part of November, 2005. After living in God’s country, Amarillo, with decent electric and other utility rates in comparison to Wichita Falls, I was astounded at my first electric bill from TXU. So in 2006 I changed to STREAM ENERGY. The usage rate sent to them by TXU included all of the year 2005 which indicated I used very little electricity. So my rates are higher than they should be according to my actual usage based on the 2005 usage. I have since gone to average billing, STREAM calculated my usage on my actual usage which indicated I used over 1000 kwh each month and that is what they based by monthy bill on. But they still charge my the .014 per kwh even though their own calculations show I actually use more than TXU indicates. I have called many times, had each conversation recorded by a different operator ALL to no avail as far as getting my cost per kwh down. To change service it will cost me $250. penalty. All I can say is ALL OF IT IS A NO WIN SITUATION IN ANY AREA TXU HAS ANYTHING TO DO WITH UTILITIES. I am not a happy camper because I cannot get STREAM to listen to reasoning even when I provide written proof.
Good Day,
Well I have been a Stream Customer since Feb.2007. They do not have the lowest rate, Plus, if you figure your time is worth something, just dealing with them on a monthly basis really drives the cost of their service,
As I reflect, nothing I ask them to do, has worked until I get on the telephone, go through 2 layers of CSR’s that only know how to answer the telephone.
Their bill arrive about 4 days before the Due date, and there is no way you can pay them of time to avoid a late charge. If a week end falls in that period you are screwed. If you call them enough, you learn about some of the way their back office is suspost to work, but doesn’t. They use some third party billing company in FL, and I believe that is why the bills are late. To overcome that problem, I decided to go to average billing and draft my bank. Since I have adjust how I deal with Stream, I now never know how may KWHR’s I’m being billed for, they just adjust the useage to equal the Dollar amount.
It took them 3 months to start direct billing my bank. The more you talk about stream, you learn how little they know about bussiness. Back to the Direct Billing
issue, I had to send not one, but two canceled checkes, they say they never got the first one. every nonth I would get hit with late charges. I finally found a knowledgeable CSR who was bright, could answer simple questions. She went back through my accound and issued credits, + she figured out with was wrong
with the direct billing. I have a 8 digit account #, they want a 10 digit #, so they
just filled in the first two key punch areas, and my bank would not accept a draft with a Account # longer than they accept. Kensha really helped me,
Botton line, I would leave Strean in a heart beat, only they want $ 299.95 to close the account early. I have in my hand a offer from reliant for $0.109 per
KLWHR, which is 2 cents lower than stream.
I hate to be so long winded, BUT, it is a strugle being a Stream Energy Customer
I have been with Stream Energy for over a year now and there is nothing good I can say about them.
-The customer service is terrible
-Their online system is terrible
-Their rates are higher than other providers
-Cancellation fee for fixed rate plans are way too high
I work a lot so I don’t get much time to pay any attention to my electric bill, but recently I forced myself to go online and compare what other electric providers are offering. It didn’t take me more than 20 minutes online before I found myself finalizing my switch over to a lower priced electric provider. I won’t say who they are, but I am now going to be paying about 11 cents per kWh on a fixed plan, which is so much lower than Stream Energy. This new provider will even draft my checking so that is one less bill that I have to worry about paying.
I’m not writing this to promote any company; I just want people to realize that they have a choice.
-http://www.powertochoose.org
-http://www.houstonconsumerchoice.com
These people are definitely in the brain washing business. They go around in the meetings and instruct associates how to con people to devote all their time and energy to their cause, that is, to make the people at the top more money. They certainly have their priorities mixed up and have little or no regard to family, friends or relationships. Weak minded people need to be aware.
Fact 1: Stream Energy in just an ordinary electricity provider that buys their power wholesale from the same generators that have always supplied power to Texans. The difference between these providers is their ability to service the customer at the lowest price. If you get the lowest price, you probably will get the worst customer service. Somewhere in the middle of the pack is the best company, one who gives good customer service, costs a little more, but is able to do all that is required at less cost than the TXUs of the world.
Fact 2: Ignite is not the electricity company, it is a sales arm that uses MLM. Stream Energy also uses door-to-door marketing as well as web marketing.
I fully agree STREAM ELECTRIC is the worst mistake I have made I have a 85 year old woman that lives in my duplex her side is 320.00 a month mine is almost 200.00 they say we use close to 1100 kw I don’t see how we have our heat on 63 no leaving on lights we are both careful her side got cut off because of a past due with NO warning on a very cold night I have called stream & oncor to no avail they don’t care if you have electric or not so beware of STREAM
I have had Stream for 15 months and have been very glad I switched! Their rates are consistantly below the other competetors (sure you might get a reseller who can cut off a penny, but they could disappear tomorrow). We have our bil automatically drafted and it was a smooth transition form the very beginning. Stream doesn’t read your meter, that is still done by your local wire company, AEP reads all the meters in my area, Stream can only bill what they are given. I take my hat off to Stream for keeping their customer service up with their rediculously fast growth. I have kept my eye on them over the past year and have been impressed. Talk about good service: right before my friend’s one year contract was up, they called her to ask what she wanted to choose for her continued service, they could have just started charging her a month to month rate like other companies, but they didn’t. I think some of you just like to complain.
I was a customer of Stream’s for October-December 2007. It was the absoloute worst decision for my household. My family is very energy concious. We installed a programmable thermostat, unplug unused eletric items, and recently added Energy saver appliances. With that said, we recieved a $592.89 bill from Stream, which lead us to calling the “never-answering” customer service line. After a 30 minute hold, and 45 minute conversation, the only compensation/credit we recieved was $10 toward our next month’s bill. We called a free energy inspecter and found out we had a faulty meter. Stream promised they would fix it within 48 hours. The next month’s bill came one week later, they had yet to do anything about the meter, and this bill was just as outrageous. The Stream representative was uneducated enough to answer simple questions, and never once presented resolution to this obvious major problem. No matter how hard you fight to have them fix their equipment or adjust your bill, you will face hard barriers and be told that it is “not their problem.” Unless you enjoy paying ridiculously high bills… BEWARE… STREAM IS A SCHEME. IT IS NOT WORTH “SAVING A PENNY”!!!
I will say that Stream has had some customer service issues and it is not uncommon to find a pizza guy behind the phone answering energy questions. On Stream’s defense though they are not the pole and wires company. Anything regarding the reading of your meter needs to be taken up with Oncor Electric Delivery in Dallas and Fort Worth and Centerpoint Energy in the Houston area.
Many of you have a mouth full of sour grapes. In my area Oncore maintains the delivery and reads the meters as always. Oncore in turn sends your information to ERCOT. ERCOT then sends your information to your Competitive Electrical Provider. Then your CREP(Stream, Ambit, Spark, ect.) bills you from that information. Calling your CREP for repairs or meter disputes is like trying to get a haircut over the internet. You must go to your delivery service company (Oncore).
FYI: Stream will soon be the fastest growing company in American history. $1B in annual sales in just 3 yrs. Google did it in 6yrs. But Google is a global company. Stream has only 5% of the business in just 1 state (Texas). Stream just spent $3mil to improve customer service instead of buying advertising with the money. Stream also occupies more then 150,000 sq ft. in the Infomart in Dallas.
Furthermore: Pay your electric bill or buy candles with the money!
I am under a 3-year contract with Stream. While I have never encountered worse customer service, I also have to say I am grateful right now for my contract price, which is saving me money in this rising energy market.
I have worked for electric companies in the past. I know how it should be done. Stream has a lot to learn, and a lot of improvements to make.
Because I have had no luck resolving my problems by working directly with Stream (and I, too, have spent endless time in phone queues with Stream), I have gone to a resource that is available to us all (and which we all pay for through our utility taxes): the public utility commission, or PUC.
Here is the PUC’s email address: customer@puc.state.tx.us
Earlier this year, I complained to the PUC that Stream was not showing my actual kWh usage on my bill; Stream was saying that it didn’t need to do that for average billing customers. The PUC made Stream start showing kWh usage. I hope that change benefitted all Stream customers, and not just me.
More recently, I have complained to the PUC about how Stream does not show the amounts of credits on bills, nor does it report credits as such. I am awaiting an answer, but I know I will get one. The PUC has the mission to get consumer problems resolved, and Stream MUST comply with the PUC’s findings.
Watch your bill very carefully. I have seen Stream arbitrarily switch my rate (even though I am under a three-year contract). I am grateful for the lower price, but I do not trust Stream one iota.
I currently own and operate a very successful business for the last 21 years. I joined Stream/Ignite as an associate with a promise from my dedicated upline to make it happen and we would all make a ton of money. They promised the most competitive rates in the industry with no service fees. The problem is that they did not compete in my service area. I paid there 300.00 fee to join and 20.00 a month to have my own Ignite web site. I purchased business cards an promotional material to start and grow my business. Then they want you to go to all these Ignite academy seminars to turn you into a robot and continue to pay them fee’s. Then they tell you they do not offer the best electricity rates and not to tell your customers you do. So you have lost your edge on rates. Ignite claims to save all there money on advertising and pay it back to there Associates reducing there cost of the energy they purchase and sell to retail customers.I fell for it and hope you dont. They recently got approval to sell retail gas in Georgia but told us for months we could not sell it in Georgia. Then week after week they send us Georgia resident people list after list of associates moving up the ladder to executive director with out signing Georgia customers. THE BASIC REQUIREMENT FOR ADVANCEMENT. After six months I signed one associate and one customer who I lost due to the amount of time it took me to get them. This is a typical mlm sham where instead of purchasing product you spend money on joining the team, website, marketing seminars and promotional fees that do not produce. The ED’S want you to send them all these names and they promise to call them and sign them up. “IT NEVER HAPPENS”. I do not have stream energy at this time because there rates could not compete with my current carrier. I recently resigned from Ignite due to inadequate support and broken promises. Be aware of the sincere sales pitch and there whole heated faith approach. I hope the State of Texas and Georgia Attorney Generals office is keeping a close eye on this company. I Urge All Associates past and present of Stream/Ignite to leave a Reply.
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